Russell, Roberta S. <br/><br/>
Operations management :   quality and competitiveness in a global environment /  
Roberta S. Russell, Bernard W. Taylor III. 
 - 5th 
 - Hoboken, NJ:  John Wiley and Sons,  2006 
 - 808 p. 
<br/><br/><label>ISBN: </label>0471692093 
<br/><br/><label>Subjects--Topical Terms: </label><br/>PRODUCTION MANAGEMENT<br/>QUALITY CONTROL
<br/><br/><label>Universal Decimal Class. No.: </label>658.5 R917 2006